At Marketmix Mint Private Limited (“we,” “our,” “us”), we are dedicated to providing our users (“you,” “your”) an exceptional shopping experience on ClassyClips. We hold your satisfaction in the highest regard and treat each concern with courtesy and promptness. If any item reaches you in less-than-perfect condition—damaged, defective, or flawed—rest assured we’ll resolve it swiftly.
To help us take action without delay, please contact our customer care team within 48 hours of receiving your parcel. Returns or exchanges are accepted only when the item is unworn, unused, and returned in its original packaging with all tags intact.
We understand that things don’t always go as planned, and we’re here to set it right.
If your order arrives damaged or with a flaw, notify us within 48 hours of delivery. The product should remain unused and kept in its original, undisturbed condition with all tags and seals intact. We’ll evaluate the situation thoughtfully and arrange a solution that restores your trust.
We view every issue as an opportunity to provide gracious support and excellent service. Our team responds with clarity, speed, and the respect you deserve. From cufflinks to handbags, we’re committed to turning any misstep into a satisfying resolution.
Quick Action Checklist:
Returning an accessory shouldn’t feel like a maze—and with us, it won’t.
Reach out to our support team within 48 hours of receiving your order to begin the process. You’ll receive custom instructions based on your case—whether it’s an incorrect delivery or a product concern. Every detail is handled with clarity to ensure you're supported at every step.
Once the returned product reaches us in its original condition, your refund or exchange will be processed within 5 to 7 business days. We'll keep you updated so you're never left wondering. Our return process reflects the same care and finesse as our product line.
Return Touchpoints:
Certain accessories, due to hygiene or personalization, fall outside our return window. These items are marked carefully at the time of purchase to maintain clarity.
Non-Returnable Items Include:
Every item is thoroughly inspected before dispatch, but if anything is amiss, we’re here to review it promptly.
We keep returns transparent and fair, just like our designs.
If an error originates from our side—be it a defective product or a shipping mix-up—we’ll handle the return shipping entirely. However, if the return is initiated due to a change of preference or incorrect selection, the shipping cost will need to be covered by you.
We encourage you to use a reliable courier if you're shipping the item yourself. Make sure the package is secure, and keep a receipt reference until the return is verified. We’re happy to assist in arranging pickups or recommending dispatch methods if required.
Return Policy Snapshot:
Once we receive your returned accessory and inspect it for condition and authenticity, we’ll begin processing your refund.
The refund is initiated within 5 to 7 business days and credited to the original payment method used at checkout. An email will notify you as soon as the refund begins its journey, ensuring you stay updated from start to finish.
We aim to keep this process as smooth and timely as your original purchase experience. Please note that in voluntary return cases, the original delivery fee—if applicable—will not be included in the refund.
Refund Rundown:
Fashion concerns need fashion-savvy answers—and that’s exactly what our support team offers.
If you’ve got questions about an accessory, a fit issue, or a return hiccup, email us at marketmixmintprivatelimited@gmail.com and we’ll handle it with precision. Whether it's a sizing confusion with a belt or a scratch on your sunglasses, our team is here to assist.
We believe great service is part of great style. You’ll receive courteous, informed responses that reflect the same care we bring to our collection.
Why You’ll Love Our Support:
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